Frequently asked questions.

Use the part number search in the header or on the Products page. Enter a complete manufacturer part number for the most focused result. You can also search by manufacturer name or a component keyword.

The catalog reflects the part records currently published. If a part is not listed, you can still submit it as a sourcing or BOM request. Availability, pricing, MOQ and lead time are confirmed after a sourcing review rather than assumed from the catalog.

A complete MPN gives the clearest match. If you only have a partial number or description, the search will return related catalog results, and the BOM & RFQ workflow can be used when the exact requirement needs review.

Yes. Use the EOL & Obsolete page to describe the part and requirement. Hard-to-find, short-supply and discontinued components are a priority sourcing scenario for Chip-seek.

Open the BOM & RFQ page and upload a CSV file, paste a list, or add lines manually. Provide part numbers, manufacturers, quantities, package and target delivery details where available.

The list is reviewed line by line for match status and sourcing requirements. A sourcing specialist then checks availability and commercial conditions, and responds with the next step or a quotation.

Each line is reviewed for its sourcing path. Lines that can be confirmed are quoted; lines that need clarification are returned with the specific question. Availability, price, MOQ and lead time are stated in the quotation.

Yes. When a preferred part is constrained, we can review alternatives against the specifications you provide. Functional and package requirements help us narrow suitable options.

Catalog listings identify parts and sourcing options. Final pricing is confirmed in a quotation, where quantity, packaging, availability and delivery conditions are stated together.

MOQ depends on the part, source and packaging. It is confirmed during the sourcing review and shown in the quotation rather than assumed from the catalog.

Availability at the source, quantity, packaging, destination and requested delivery window all affect timing. Lead time is confirmed with the quotation for the specific requirement.

Yes. Volume and annual requirements can be reviewed through the Bulk Orders page or by describing the quantity and delivery pattern in a BOM request.

Documentation such as datasheets, certificates and inspection records is confirmed case by case during the sourcing review. State the documents you need when submitting the request.

Batch and date code information is confirmed with the source before purchase. Traceability expectations should be stated up front so they can be included in the review.

Inspection and acceptance requirements can be defined in the sourcing request. The Quality & Traceability page describes the evidence scope and how requirements are confirmed before an order.

Report the issue with the order reference, part number and relevant evidence. The team will review the case against what was confirmed at the time of the order.

Accepted payment methods are confirmed with the quotation and order details. Contact us with the order value and currency so the team can confirm the available options.

Invoice details are confirmed with the order, including the company details and any special invoicing requirements you provide. Share the required format when placing the order.

Payment terms are reviewed on a case-by-case basis and confirmed with the quotation. Include your company details and expected order volume so the team can review the request.

Delivery is arranged per order. Confirm the destination country and incoterm preference during the sourcing review so the team can check the available shipping options.

Shipping terms, cost and the delivery window are confirmed with the quotation based on the destination, quantity and requested timing.

Returns and RMA handling are reviewed against what was agreed for the order. Contact us with the order reference and reason so the team can confirm the next step.

Use the Contact page and select the existing order topic, or email the order reference and question to the team for a status update.