Enquiry & order flow
From a part list or single part number to a confirmed order, each step is reviewed and confirmed.
5 checkpointsORDERING & PAYMENT
Clear terms from enquiry to confirmed order.
How enquiries become quotations, orders and payments at Chip-seek. Commercial terms are confirmed per order so there are no surprises between the catalog and the final invoice.
Quote-led ordering
Confirmed per quotation
Quote-controlled terms
Price, MOQ, packaging and lead time are recorded in the quotation.
Confirmed per order
Payment and fulfilment terms are agreed before the order ships.
Clear checkpoints
Each step is confirmed before the next one begins.
Dedicated support
Order references and questions are answered by the sourcing team.
Each order follows the terms confirmed in its quotation and order confirmation.
Quotation validity
Validity is stated on the quotation. If it expires, the commercial terms are re-confirmed before order placement.
Stated in quotePayment methods
Accepted payment methods are confirmed with the quotation and order details for each order.
Confirmed per orderInvoicing & taxes
Invoice details, company information and any tax requirements are confirmed before the order is finalised.
Confirmed per orderFROM ENQUIRY TO ORDER
Five steps with clear checkpoints.
Every step is confirmed before the next one starts, so price, availability and payment terms are agreed before fulfilment.
Send requirements
Part numbers, quantities, manufacturers and target delivery dates.
Sourcing review
Availability, date codes and sourcing constraints are checked.
Receive quotation
Price, MOQ, packaging, lead time and validity are stated together.
Confirm order
Commercial terms, payment method and fulfilment details are agreed.
Payment & fulfilment
Invoice, payment and delivery follow the confirmed order terms.
ORDERING QUESTIONS
Ordering and payment questions.
If your question is not listed here, contact us with the order reference or requirement and we will confirm the next step.
How do I start an enquiry or order?
Send the part numbers and quantities through the Contact page, a BOM & RFQ submission, or the sourcing form. Include the manufacturer, target quantity and delivery window where available.
What happens after I send my requirement?
The sourcing team reviews availability and commercial conditions, then responds with the next step or a quotation. Anything that needs clarification is returned with the specific question.
How long is a quotation valid?
Validity is stated on each quotation. If it expires before the order is confirmed, the terms are reviewed again against current availability and pricing.
What payment methods do you accept?
Accepted methods are confirmed with the quotation and order details. Share the order value and currency so the team can confirm the available options.
How are invoices and taxes handled?
Invoice details, company information and any tax requirements are confirmed before the order is finalised. Share the required format and details when placing the order.
Can I modify or cancel an order?
Changes and cancellations are reviewed against what was agreed in the order confirmation. Contact us with the order reference and the requested change so the team can confirm the next step.