SHIPPING & DELIVERY

Delivery confirmed with every order.

How Chip-seek ships electronic components under confirmed order terms, including our FOB basis for maritime shipments and buyer-paid import charges.

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Confirmed delivery Stated per order

Destination confirmed per order The destination and named port or delivery point are checked for each order.

Carrier confirmed with dispatch The shipping method is stated before the order ships.

Timing stated in the quote Lead time and delivery window are confirmed, not assumed.

Tracking shared after dispatch Tracking details are provided once the order leaves our warehouse or the confirmed fulfilment point.

The quotation or order confirmation states the named port or delivery point, shipment method, charges and delivery window. Import duties and taxes are not included unless agreed otherwise in writing.

Delivery countries

The destination country is confirmed during the sourcing review so the available shipping options can be checked.

Confirmed per order

Carriers

The carrier and shipping method are confirmed with dispatch, based on the destination and delivery requirement.

Confirmed at dispatch

FOB & import charges

Maritime orders default to FOB the named port in the quotation, Incoterms 2020. Import duties, taxes, clearance and destination charges are paid by the buyer unless agreed otherwise in writing.

Buyer-paid import charges

Dispatch & delivery timing

Expected dispatch and delivery windows are confirmed per order and can vary by warehouse allocation or sourcing-channel availability.

Confirmed per order

Order tracking

Tracking details are shared after dispatch. Contact the team with your order reference for a status update.

After dispatch

Supply and fulfilment lead time

Warehouse allocation or sourcing-channel lead time is confirmed before the order is accepted.

Confirmed before order

DELIVERY TIMELINE

From order to delivery, step by step.

Each order follows a confirmed sequence, so you always know which stage your delivery is in.

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Order confirmed

The named port or delivery point, trade term, destination and delivery window are agreed.

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Dispatch preparation

Chip-seek releases warehouse-held material or coordinates dispatch from the confirmed sourcing channel.

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Carrier pickup

The shipment is collected and the carrier method is confirmed.

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In transit

Tracking is shared and the shipment is monitored to destination.

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Delivery

The order is delivered and any delivery issues are reviewed.

Fulfilment timing is confirmed, not assumed

Orders may be fulfilled from Chip-seek's warehouse-held inventory or through a reviewed sourcing channel. Maritime shipments default to FOB the named port stated in the quotation or order confirmation. Delivery timing is confirmed in the order review, and any material delay is communicated as soon as it is known.

DELIVERY QUESTIONS

Shipping and delivery questions.

If your delivery question is not covered here, contact us with the order reference and we will confirm the current status.

Which countries do you deliver to?

Delivery is arranged per order to supported destinations, subject to export controls, sanctions and carrier availability. Share the destination country and shipment mode so the team can confirm the available route and named port or delivery point.

Which carriers do you use?

The carrier and shipping method are confirmed with dispatch, based on destination, weight and delivery requirements. FOB is used only for sea or inland-waterway shipments; air, courier and multimodal orders use the delivery and risk allocation stated in the quotation or order confirmation.

What does FOB mean for shipping costs and taxes?

Unless the quotation or order confirmation states otherwise, sea and inland-waterway shipments are supplied FOB the named port of shipment shown in that document, Incoterms 2020. Chip-seek does not quote on a duty-paid basis: the buyer is responsible for import duties, taxes, customs clearance, brokerage and destination charges unless expressly agreed otherwise in writing.

When will my order be dispatched and delivered?

Expected dispatch and delivery windows are confirmed per order. Timing depends on warehouse allocation, sourcing-channel availability, quantity and destination, so it is confirmed rather than assumed from the catalog.

How do I track my order?

Tracking details are shared after dispatch. If you need a status update before then, contact the team with your order reference.

What happens if supply or dispatch is delayed?

Any delay affecting warehouse release, supplier availability or carrier handoff is communicated as soon as it is known, together with revised timing and available options.

Representative ESD-safe packing of electronic components — **Protective packing** Packing format and handling expectations should match the agreed order requirements.

Representative protected electronic component shipment — **Dispatch preparation** Destination, carrier, delivery window and tracking path are confirmed per order.

Representative electronic component reel checked before packing — **Identity before handoff** Component and packaging details remain tied to the order before shipment coordination.

Images illustrate representative packing and shipment stages. Final carrier, cost and delivery timing are confirmed per order.